We are committed to delivering your carefully curated accessories with the utmost care and efficiency. Every order is processed within 1-2 business days after payment confirmation, ensuring your selection of timeless pieces reaches you in pristine condition. Our logistics partners specialize in handling delicate items, with packaging designed to protect intricate details during transit.

Processing typically requires 24-48 hours for quality checks and secure packaging. Transit durations vary based on destination: domestic shipments usually arrive within 5-7 business days, while international deliveries may take 10-20 business days. Seasonal peaks or carrier delays may occasionally extend these estimates, in which case we proactively notify customers.

We offer tiered shipping options to accommodate different needs:
• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Economy Shipping (10-15 Business Days): Applies automatically to orders totaling $60+
Expedited services are available upon request for time-sensitive occasions – contact our support team for quotes.

Currently serving 40+ countries across North America, Europe, and Oceania. We cannot ship to embargoed regions or certain remote locations due to carrier restrictions. During checkout, our system automatically validates your address against real-time shipping databases. For specific country inquiries, please reference our interactive shipping map.

Within 24 hours of dispatch, you'll receive a tracking link via email containing:
• Carrier information
• Estimated delivery window
• Real-time progress updates
Can't locate your tracking details? Check your spam folder or access order status directly through your account dashboard.

While 98% of shipments arrive on schedule, unforeseen circumstances may occur. If your package exceeds the estimated delivery window by 5+ business days, please contact [email protected] with your order number. Our logistics team will initiate trace procedures with carriers and provide resolution options within 48 hours.

International customers are responsible for any customs fees, which vary by country and order value. These charges are separate from your purchase and typically collected upon delivery. We declare all packages at actual value with accurate HS codes to facilitate clearance. For duty estimates, consult your local customs authority using our product category codes: 7113.11 (precious metal items) or 7117.90 (fashion accessories).